How to Withdraw Cryptocurrency from Your Account
This document guides users on how to withdraw cryptocurrency from their exchange accounts, emphasizing the importance of selecting the correct blockchain network to prevent asset loss, and provides detailed step-by-step instructions along with processing hours.
When you request a withdrawal, you must ensure that you are using the correct blockchain network. If you withdraw to an unsupported or incorrect network, you may permanently lose your assets, and the platform cannot recover them.
Withdrawal Instructions:
1. Log into your account and click on Wallet
2. Select Withdraw
3. Select On-Chain Withdrawal
4. Select the coin you wish to withdraw
5. Select the network you want to use for the withdrawal, enter the withdrawal address and amount, then click "Submit" to complete the withdrawal process
※ Withdrawals are processed daily from 09:00:00 to 22:00:00 SGT
